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Original Article

감정지능이 진료수행시험의 환자-의사관계 점수에 미치는 영향

Effect of Emotional Intelligence on Patient-Physician Interaction Scores of Clinical Performance Examination

Korean Journal of Medical Education 2011;23(3):159-165.
Published online: September 30, 2011

경희대학교 의학전문대학원 의학교육학교실

Department of Medical Education, Kyung Hee University School of Medicine, Seoul, Korea

Corresponding Author: Jae Hyun Park Department of Medical Education, Kyung Hee University School of Medicine, 1 Hoegi-dong, Dongdaemun-gu, Seoul 130-701, Korea Tel: +82.2.961.9102 Fax: +82.2.969.6958 email: fool@khu.ac.kr

A part of this paper was presented at the 6th Congress of the Asian Medical Education Association (AMEA) in March 2011.

• Received: March 23, 2011   • Revised: June 7, 2011   • Accepted: June 15, 2011

© The Korean Society of Medical Education. All rights reserved.

This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/) which permits unrestricted noncommercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

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Citations

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Effect of Emotional Intelligence on Patient-Physician Interaction Scores of Clinical Performance Examination
Korean J Med Educ. 2011;23(3):159-165.   Published online September 30, 2011
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Effect of Emotional Intelligence on Patient-Physician Interaction Scores of Clinical Performance Examination
Korean J Med Educ. 2011;23(3):159-165.   Published online September 30, 2011
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Effect of Emotional Intelligence on Patient-Physician Interaction Scores of Clinical Performance Examination
Effect of Emotional Intelligence on Patient-Physician Interaction Scores of Clinical Performance Examination
Variables Categories No. (%)
Gender Male 47 (55.3)
Female 38 (44.7)
Program Undergraduate 48 (53.5)
Graduate entry 37 (43.5)
Age <25 yr 16 (18.8)
25~30 yr 57 (67.1)
>30 yr 12 (14.1)
Participation in club activities Yes 75 (88.2)
No 10 (11.8)
Timing of entry (n=37) <4 yr 33 (89.2)
4 yr≤a<7 yr 4 (10.8)
Undergraduate majors (n=37) Natural Science 24 (64.9)
Non-natural Science 13 (35.1)
 Engineering 7 (10.8)
 Humanities and Social Science 4 (18.9)
 Medical and Health Science 2 (5.4)
Variables Minimum Maximum M SD
Subdomains of emotional intelligence
 Perception and expression of emotion 24 38 31.76 2.59
 Empathy 24 35 34.13 3.48
 Integrate emotion to facilitate thought 28 46 36.02 3.68
 Use of emotions 23 44 35.13 4.07
 Regulation of emotions 27 40 32.62 2.82

Emotional intelligence 143 191 169.67 10.65
Variables Characteristics Perception and expression of emotion Empathy Integrate emotion to facilitate thought Use of emotions Regulation of emotions Emotional intelligence

M SD F M SD F M SD F M SD F M SD F M SD F
Gender Male 31.47 2.79 1.391 33.38 3.35 5.070a) 35.38 2.96 3.276 34.38 3.81 3.647 31.98 2.45 5.812a) 166.60 9.43 9.660b)
Female 32.13 2.30 35.05 3.47 36.82 4.32 36.05 4.24 33.42 3.06 173.47 10.96
Program Undergraduate 31.40 2.80 2.280 33.50 3.54 3.723 35.46 3.35 2.652 34.67 4.12 1.433 31.98 2.75 6.108a) 167.00 9.79 7.461b)
Graduate entry 32.24 2.22 34.95 3.27 36.76 4.00 35.73 3.98 33.46 2.72 173.14 10.86
Age <25 yr 31.50 2.31 0.225 33.25 3.82 1.461 34.38 1.93 3.349a) 34.06 3.38 1.425 32.13 1.75 0.452 165.31 8.90 2.795
25~30 yr 31.75 2.77 34.58 3.50 36.72 3.94 35.65 4.30 32.82 3.05 171.53 10.59
>30 yr 32.17 2.13 33.17 2.66 34.92ⓐⓑ 3.40 34.08 3.55 32.33 2.90 166.67 11.54
Participation in club activities Yes 31.75 2.70 0.031 34.48 3.25 6.924b) 36.35 3.63 5.167a) 35.27 4.19 0.723 32.75 2.85 1.219 170.59 10.15 4.934a)
No 31.90 1.60 31.50 4.20 33.60 3.24 34.10 3.00 31.70 2.54 162.80 12.37
Timing of entry <4 yr 32.27 2.31 0.053 35.06 3.37 0.368 37.18 3.95 3.715 35.94 4.02 0.845 33.76 2.71 3.955 174.21 10.60 3.187
4 yr ≤a<7 yr 32.00 1.41 34.00 2.45 33.25 2.63 34.00 3.56 31.00 1.41 164.25 9.91
Undergraduate majors Natural Science 32.71 2.20 3.192 35.25 2.86 0.582 37.67 3.74 3.819 36.54 3.41 3.006 34.13 2.88 4.470a) 176.29 8.32 6.688a)
Non-natural Science 31.38 2.06 34.38 3.40 35.08 4.05 34.23 4.62 32.23 1.96 167.31 12.80
Emotional intelligence score PPI score


PEE E IEFT UE RE EI PPI
PEE 1.000
E 0.103 1.000
IEFT 0.053 0.158 1.000
UE 0.349b) 0.273a) 0.444a) 1.000
RE 0.058 0.004 0.598a) 0.352b) 1.000
EI 0.443b) 0.511b) 0.738a) 0.802b) 0.621b) 1.000
PPI 0.260a) 0.325b) 0.114 0.164 0.198 0.323b) 1.000
Dependent variable Independent variables β R2 (adj. R2) R2 change. F Sig
PPI score 1 Empathy 0.338 0.114 (0.104) - 10.728 0.002a)

2 Empathy 0.313 0.171 (0.150) 0.056 8.435 0.000a)
Perception and expression of emotion 0.238
Table 1. Demographics of Students (n=85)
Table 2. Descriptive Statistics of Emotional Intelligence Domains (n=85)

M: Mean, SD: Standard deviation.

Table 3. Results for Emotional Intelligence Scores by Demographic Characteristics of Students (n=85)

Post hoc tests: Dunnett T3 ⓐ<ⓑ<ⓒ.

M: Mean, SD: Standard deviation.

p<0.05,

p<0.01 level.

Table 4. Correlations of Emotional Intelligence and PPI Score (n=85)

PEE: Perception and expression of emotion, E: Empathy, IEFT: Integrate emotion to facilitate thought, UE: Use of emotions, RE: Regulation of emotions, EI: Emotional intelligence total score, PPI: Patient-physician interaction.

p<0.05,

p<0.01 level.

Table 5. Summary of Nonlinear Stepwise Multiple Regression Analysis for Variables Predicting PPI Scores (n=85)

PPI: Patient-physician interaction.

p<0.01.