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Original Research

Impact of the COVID-19 pandemic on the clinical performance of medical students: a retrospective study in Korea
Jihye Yu, Sukyung Lee, Janghoon Lee, Inwhee Park
Korean J Med Educ 2025;37(2):143-152.
Published online May 29, 2025
DOI: https://doi.org/10.3946/kjme.2025.331
Purpose
The COVID-19 (coronavirus disease 2019) pandemic led to significant changes in clinical clerkships, including reduced ward rounds. We aimed to determine how the pandemic–induced changes in the clinical practice environment affect the clinical performance of medical students.
Methods
We analyzed objective structured clinical examination scores of third- and fourth-year medical students from 2019–2020 and 2020–2021 across six stations by the Seoul–Gyeonggi Consortium. Clinical, communication, and ability scores were measured and analyzed using repeated-measures multivariate analysis of variance.
Results
The interaction between clinical practice progress and pandemic-induced changes significantly affected physical examination and medical history scores, though the differences were not substantial. Patient-physician interaction significance varied by measurement period. Clinical communication ability also showed significant differences based on the measurement period and practical experience.
Conclusion
During the pandemic, alternative learning methods, including self–learning, simulation/practice, and peer role–play, helped improve medical competency in areas such as history–taking and physical examination. However, these were less effective in improving patient–physician interactions or clinical communication efficacy. Alternative learning methods have limitations, and they cannot replace direct patient encounters in clinical practice.
  • 1,326 View
  • 48 Download

Original Article

Measuring medical students’ empathy using direct verbal expressions
Yera Hur, A Ra Cho, Sun Kim
Korean J Med Educ 2016;28(3):305-313.
Published online June 30, 2016
DOI: https://doi.org/10.3946/kjme.2016.35
Purpose
Empathy is an important trait in physicians and a key element in the physician-patient relationship. Accordingly, one of the goals in medical education is developing empathy in students. We attempted to practically assess medical students’ empathy through their direct verbal expressions.
Methods
The medical students’ empathy was measured using the modified Pencil-and-Paper Empathy Rating Test by Winefield and Chur-Hansen (2001). The students took 15 minutes or so to complete the scale, and it was then scored by one of two trained evaluators (0 to 4 points for each item, for a total score of 40). The subjects were 605 medical students, and the data were analyzed using descriptive analysis, independent t-test, and one-way analysis of variance in SPSS version 21.0.
Results
The students’ empathy scores were low (mean, 12.13; standard deviation, 2.55); their most common responses (78.6%) registered as non-empathetic. Differences in empathy were observed by gender (female students>male students; t=-5.068, p<0.001), school system (medical school>medical college; t=-1.935, p=0.053), and academic level (pre-medical 1 year < other years; t=-4.050, p<0.001).
Conclusion
Our findings lead us to the significant conclusion that there is the need for empathy enhancement training programs with practical content.

Citations

Citations to this article as recorded by  Crossref logo
  • Medical Students’ Perspectives on Empathy: A Systematic Review and Metasynthesis
    Emmanuel Costa-Drolon, Laurence Verneuil, Emilie Manolios, Anne Revah-Levy, Jordan Sibeoni
    Academic Medicine.2021; 96(1): 142.     CrossRef
  • 11,474 View
  • 238 Download
  • Crossref
  • 2 Scopus
Medical students’ agenda-setting abilities during medical interviews
HyeRin Roh, Kyung Hye Park, Young-Jee Jeon, Seung Guk Park, Jungsun Lee
Korean J Med Educ 2015;27(2):77-86.
Published online May 26, 2015
DOI: https://doi.org/10.3946/kjme.2015.27.2.77
Purpose
Identifying patients’ agendas is important; however, the extent of Korean medical students’ agenda-setting abilities is unknown. The study aim was to investigate the patterns of Korean medical students’ agenda solicitation.
Methods
A total of 94 third-year medical students participated. One scenario involving a female patient with abdominal pain was created. Students were video-recorded as they interviewed the patient. To analyze whether students identify patients’ reasons for visiting, a checklist was developed based on a modified version of the Calgary-Cambridge Guide to the Medical Interview: Communication Process checklist. The duration of the patient’s initial statement of concerns was measured in seconds. The total number of patient concerns expressed before interruption and the types of interruption effected by the medical students were determined.
Results
The medical students did not explore the patients’ concerns and did not negotiate an agenda. Interruption of the patient’s opening statement occurred in 4.62±2.20 seconds. The most common type of initial interruption was a recompleter (79.8%). Closed-ended questions were the most common question type in the second and third interruptions.
Conclusion
Agenda setting should be emphasized in the communication skills curriculum of medical students. The Korean Clinical Skills Exam must assess medical students’ ability to set an agenda.

Citations

Citations to this article as recorded by  Crossref logo
  • Agenda-setting in the clinical encounter: A systematic review protocol
    Ailyn Sierpe, Renata W. Yen, Gabrielle Stevens, Aricca D. Van Citters, Glyn Elwyn, Catherine H. Saunders, Yohannes Kebede
    PLOS ONE.2024; 19(10): e0312613.     CrossRef
  • Interrupted opening statements in clinical encounters: A scoping review
    Amanda C. Coyle, Renata W. Yen, Glyn Elwyn
    Patient Education and Counseling.2022; 105(8): 2653.     CrossRef
  • Codebook for rating clinical communication skills based on the Calgary-Cambridge Guide
    Else Dalsgaard Iversen, Maiken Overbeck Wolderslund, Poul-Erik Kofoed, Pål Gulbrandsen, Helle Poulsen, Søren Cold, Jette Ammentorp
    BMC Medical Education.2020;[Epub]     CrossRef
  • Assessing clinical reasoning abilities of medical students using clinical performance examination
    Sunju Im, Do-Kyong Kim, Hyun-Hee Kong, Hye-Rin Roh, Young-Rim Oh, Ji-Hyun Seo
    Korean Journal of Medical Education.2016; 28(1): 35.     CrossRef
  • Educational Strategies for Clinical and Technical Skills Performance
    HyeRin Roh
    Korean Medical Education Review.2016; 18(3): 132.     CrossRef
  • 16,759 View
  • 178 Download
  • Crossref
  • 5 Scopus

Short Communication

The relationship between ego-state and communication skills in medical students
Yera Hur, A-Ra Cho
Korean J Med Educ 2014;26(1):59-62.
Published online March 1, 2014
DOI: https://doi.org/10.3946/kjme.2014.26.1.59
PURPOSE
The purpose of this study was to examine the relationship between ego-states and communication skills in medical students.
METHODS
A total of 109 medical school students participated in this study, which used the communication skills self-test papers and the Egogram checklist. The data were analyzed by frequency analysis, and Pearson correlation analysis.
RESULTS
Ego-state was related to communication skills. In particular, adapted child ego-state was negatively associated with each sphere of communication skills.
CONCLUSION
Our results suggested that ego-state types should be considered in developing a communication skills education program for medical students.

Citations

Citations to this article as recorded by  Crossref logo
  • The effect of transactional analysis training on emotional intelligence in health professions students
    Hui Yean Seow, Mabel Huey Lu Wu, Mandakini Mohan, Norul Hidayah binti Mamat, Hildegunn Ellinor Kutzsche, Allan Pau
    BMC Medical Education.2022;[Epub]     CrossRef
  • The Relationship Between Life Satisfaction and Functional Ego States for Elders in Nursing Homes
    Gizem Beycan Ekitli, Esra Engin
    Transactional Analysis Journal.2022; 52(4): 344.     CrossRef
  • Moderating Effects of the Ego-Energy in Relation to Stress, Drinking Motives, and Depression in Korean Adult Males
    Doohah Yoon, Hyonggin An
    Frontiers in Psychology.2021;[Epub]     CrossRef
  • The Influence of Ego State and Interpersonal Skill among Nursing Students
    Hee-Sook Sim, Sung-Yun Ahn
    Journal of Digital Convergence.2015; 13(12): 269.     CrossRef
  • 11,722 View
  • 143 Download
  • Crossref

Original Article

Concordance between Self and Standardized Patient Ratings of Medical Students' Communication Skills
Min Ji Je, Su Hyun Lee, Chang Hyung Lee, Sung Soo Kim
Korean J Med Educ 2013;25(1):29-38.
Published online March 31, 2013
DOI: https://doi.org/10.3946/kjme.2013.25.1.29
PURPOSE
The purpose of this study was to examine the concordance between self and standardized patient (SP) ratings of medical students' communication skills.
METHODS
Forty-three students interviewed SPs. The students were asked to complete a communication skills questionnaire that comprised 2 measures (empathy and interpersonal communication) before the interview. After each student's interview with the SP, the latter completed the same questionnaire as the students.
RESULTS
Based on Lin's concordance coefficient, there was strong disconcordance between students' self-ratings and the SPs' ratings. With regard to empathic communication, more than 50% of students who considered themselves higher than middle level were regarded by SP as low level. On interpersonal communication, 39% of students who assessed themselves as higher than middle level were scored low level by SPs.
CONCLUSION
There was strong disconcordance between students' self-ratings and the SPs' ratings-students tended to overevaluate themselves regarding their communication skills. These differences might result in patient dissatisfaction and noncompliance. Further, it could become a serious hindrance to the development of a good doctor-patient relationship. Medical educators should make sincere efforts to reduce this gap by teaching medical students the importance of the patients' perception of his doctors' communication skills.

Citations

Citations to this article as recorded by  Crossref logo
  • Longitudinal Relationship between Addictive Use of Mobile Phones and Learning Activities for Elementary School Students : Multiple and Complex Group Analysis across Gender
    Sang-Min Jun
    Journal of Digital Convergence.2015; 13(8): 267.     CrossRef
  • Physicians' perspectives on social competency education in academic medicine
    Yun-Jung Heo, Ivo Kwon, Ok-Jin Rhee, Duck-sun Ahn
    Korean Journal of Medical Education.2013; 25(4): 289.     CrossRef
  • 13,930 View
  • 117 Download
  • Crossref

Review

Teaching and Learning Communication Skills in Medical Education
Eunbae Yang
Korean J Med Educ 2008;20(2):99-107.
Published online June 30, 2008
DOI: https://doi.org/10.3946/kjme.2008.20.2.99
The purpose of this study is to review communication skills education in medical education. This analysis looks at the reasons why communication skills education is difficult and how to design an effective curriculum for communication skills education. Problems in communication skills education are discussed, especially in relation to the complexity of the communication between patients and physicians, the changing of the communication model, and curriculum composition. Findings show that it is necessary to design a spiral curriculum for communication skills education, to harmonize theory and practice of communication, to encourage student participation, and to provide feedback to students. To educate communication skills, this paper concludes, professors in charge of communication skills education must seriously consider their teaching and evaluating methods and practice what they teach.

Citations

Citations to this article as recorded by  Crossref logo
  • Experiences and perspectives on patient-centered education of medical students in Korea
    Inji Yeom, Kiduk Kim, Junhwan Choi, Dong-Mi Yoo
    Korean Journal of Medical Education.2022; 34(4): 259.     CrossRef
  • The Implementation of Communication Didactics for OB/GYN Residents on the Disclosure of Adverse Perioperative Events
    Esther H. Chung, Tracy Truong, Karen R. Jooste, Jonathan E. Fischer, Brittany A. Davidson
    Journal of Surgical Education.2021; 78(3): 942.     CrossRef
  • The Development of Evaluation Methods for Outcomes in Medical Humanities Curriculum of a Medical School
    Hye-Jin Park, Sun-Young Kwon, Dong-Yoon Keum, Dae-Hyun Kim, Dong-Eun Kim, Jae-Bum Kim, Jin-Hee Kim, Won-Ki Baek, Jung-Sook Ha, Il-Seon Hwang, Jung-Jeung Lee, Ae-Hwa Lee, Seon-Kyoung Kim, Ha-Young Jung, Won-Kyun Park
    Keimyung Medical Journal.2021; 40(2): 77.     CrossRef
  • Qualitative Research on Communication Education of Dental Hygienist by Focus Group Interview
    Jin-Sun Choi, Deuk-Sang Ma, Se-Hwan Jung, Deok-Young Park
    Journal of Dental Hygiene Science.2018; 18(2): 113.     CrossRef
  • A Case Study on the Validity of Dental Communication Curriculum of a Dental Hygiene Department
    Yong-Keum Choi, Soo-Myoung Bae, Bo-Mi Shin, Jung-Hui Son, Deok-Young Park, Jin-Sun Choi
    Journal of Dental Hygiene Science.2017; 17(4): 306.     CrossRef
  • The Effect of Recorded Video Monitoring on Students’ Self Reflection of Patient‐Physician Interaction
    Misun Ju, Jiyeong Hwang, Jaemyung Kim, Jeaku Kang
    Korean Medical Education Review.2017; 19(2): 83.     CrossRef
  • Utilization of Rimini Protokolls documentary theatre in the Medical Humanities.
    김정숙
    Journal of korean theatre studies association.2015; 1(null): 375.     CrossRef
  • Curriculum of Communication Skills for Pre-medical Students
    전민영
    Health Communication, the Official Journal of Korean Academy on Communication in Healthcare.2015; 10(1): 47.     CrossRef
  • The development and effects of a medical communication skills program for medical school students
    Hyo Hyun Yoo, Jung Soo Kim
    Korean Journal of Medical Education.2014; 26(3): 189.     CrossRef
  • Development of Educational Program for Cultural Competence in Nursing for Nursing Students and its Effects
    Sun-Hee Kim
    The Journal of Korean Academic Society of Nursing Education.2013; 19(4): 580.     CrossRef
  • Development of Physician Coaching Model for Improvement of Patient-Doctor Communication
    Hyun Sook Na, Young Dae Kwon, Jin-Won Noh
    The Journal of the Korea Contents Association.2013; 13(2): 331.     CrossRef
  • Ego Resilience, Communication Ability and Problem-Solving Ability in Nursing Students
    Eun Joo Ji, Mi Ran Bang, Hye Jin Jeon
    The Journal of Korean Academic Society of Nursing Education.2013; 19(4): 571.     CrossRef
  • Medical Students' Perception and Satisfaction with Medical Communication Teaching Using Electronic Modules
    Eal Whan Park
    Korean Journal of Medical Education.2012; 24(3): 197.     CrossRef
  • Factors related to Communication of Oriental Medical Students
    안효자, 송민선, Younghae Chung
    Health Communication, the Official Journal of Korean Academy on Communication in Healthcare.2012; 7(1): 8.     CrossRef
  • Correlation of Communication Skills for Emotional Empathy and Academic Achievement on Clinical Performance Examinations
    Seon Suk Jang, Ji Hyun Seo, Gyeong Jae Cho, Soon Chan Hong, Hyang Ok Woo
    Korean Journal of Medical Education.2010; 22(2): 121.     CrossRef
  • 7,298 View
  • 100 Download
  • Crossref

Brief Communication

Implementing a Communication Skills Course for Undergraduate Medical Students
Young-Mee Lee, Youn-Jae Oh, Duck-Sun Ahn, Suk-Min Yoon
Korean J Med Educ 2007;19(2):171-175.
Published online June 30, 2007
DOI: https://doi.org/10.3946/kjme.2007.19.2.171
PURPOSE
The purposes of this study were to describe a viable communication skills course for medical students and to discuss how to improve it for better teaching.
METHODS
The subjects were a communication skills course and one hundred thirty three third-year medical students who participated in the course in 2006. Program evaluation by students was conducted using questionnaire at the end of each session and the entire course.
RESULTS
The communication course was named as "Medical Communication Skills". Basic communication skills and interview skills for specific clinical situations were taught. We used experiential leaning methods such as standardized patient (SP) interviews with feedback. Students rated the course highly especially for SP-based practice sessions and student group projects. The course evaluation indicated that the students considered communication skills to be significantly more important as a clinical competency after the completion of the course.
CONCLUSION
We confirmed that the communication skills course was well perceived by medical students and they preferred experiential learning methods more than didactic methods.

Citations

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  • Student Satisfaction and Achievement after Role-playing in a Pediatric Dentistry Class
    Min Jin Kim, Ji-Soo Song, Teo Jeon Shin, Young-Jae Kim, Jung-Wook Kim, Ki-Taeg Jang, Sang-Hoon Lee, Hong-Keun Hyun
    THE JOURNAL OF THE KOREAN ACADEMY OF PEDTATRIC DENTISTRY.2018; 45(3): 280.     CrossRef
  • Evaluating the short-term effects of a communication skills program for preclinical medical students
    Young-Mee Lee, Young Hee Lee
    Korean Journal of Medical Education.2014; 26(3): 179.     CrossRef
  • Medical Students' Perception and Satisfaction with Medical Communication Teaching Using Electronic Modules
    Eal Whan Park
    Korean Journal of Medical Education.2012; 24(3): 197.     CrossRef
  • Does Practicing Communication Skills with Standardized Patients or Completion of Elective Course of Communication Skills Affect the Scores of Clinical Performance Examination?
    Jong Hoon Kim
    Korean Medical Education Review.2011; 13(1): 35.     CrossRef
  • Analysis of the Perceived Effectiveness and Learning Experience of Medical Communication Skills Training in Interns
    Jong Won Jung, Young-Mee Lee, Byung Soo Kim, Ducksun Ahn
    Korean Journal of Medical Education.2010; 22(1): 33.     CrossRef
  • Correlation between Self-evaluation Factor and Academic Achievement of Medical Students according to Introduction of Explanation Meeting in Cadaveric Dissection
    Jeong-Hyun Park, Jee-Hee Kim, Kwang-Hwan Kim
    Journal of the Korea Academia-Industrial cooperation Society.2010; 11(7): 2475.     CrossRef
  • Developing a Korean communication skills attitude scale: comparing attitudes between Korea and the West
    Sowon Ahn, Yeong‐Houn Yi, Duck‐Sun Ahn
    Medical Education.2009; 43(3): 246.     CrossRef
  • Association Between Student Performance in a Medical Communication Skills Course and Patient-Physician Interaction Scores on a Clinical Performance Examination
    Young-Mee Lee, Byung Soo Kim
    Korean Journal of Medical Education.2008; 20(4): 313.     CrossRef
  • Differences in Patients' Awareness of Doctors' Communication Styles, Patients' Satisfaction, and Patients' Compliance among Patient Social Styles
    Sung Soo Kim, Duk Young Cho, Byung Kyu Park, In Kyung Hwang, Chulhun L Chang, Young-Mee Lee, So Jung Yune
    Korean Journal of Medical Education.2008; 20(4): 321.     CrossRef
  • 6,896 View
  • 47 Download
  • Crossref
Original Article
A Study on How Young Doctors and Patients Perceive the Doctor-patient Relationship
Sowon Ahn, Young-Mee Lee, Duck-Sun Ahn
Korean J Med Educ 2006;18(3):279-287.
Published online December 31, 2006
DOI: https://doi.org/10.3946/kjme.2006.18.3.279
PURPOSE
We specifically investigated the young doctor (residents) patient doctor-patient relationship in Korea. A society built on Confucianism, age is expected to affect even the doctor-patient relationship.
METHODS
57 residents participated and answered 6 open-ended questions. 90 patients of various age participated and answered 3 open-ended and 6 close-ended questions.
RESULTS
It seems that the general problem of the doctor-patient relationships was related to attitudes and communication skills. Over 80% of the residents felt uncomfortable and received inappropriate verbal expressions and attitudes from their patients simply because they were young or younger than the patients. This negative experience resulted mostly from the residents' self-perceived lack of experience and clinical competence and the patients' distrust of young doctors. As for the patients, over 80% preferred middle-aged doctors to young doctors. Middleaged doctors were thought to be easier to understand, better mannered, more humane, and clinically competent. Most residents expected professional respect from their patients, while patients expected kindness and humility from the young doctors. This shows a gap in the reciprocal expectations between residents and patients.
CONCLUSION
Young doctors are perceived as inexperienced and incompetent and, consequently, not trusted by patients in Korea. To improve the resident-patient relationship, improvement in attitude and communication skills is needed.

Citations

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  • Patients’ Experiences of Sexual Discomfort in South Korean Healthcare Setting: A Hermeneutic Phenomenological Study
    Yegyu Lee, Soo Yeon Lim, Sihyun Park
    Asian Nursing Research.2025; 19(4): 389.     CrossRef
  • Medical Students' Perceptions of Patient-Doctor Relationship in South Korea: Concept Mapping Analysis
    So Jung Yune, Seung Hee Kang, Kwihwa Park
    Frontiers in Public Health.2021;[Epub]     CrossRef
  • Effect of the Emotional Freedom Techniques on anger symptoms in Hwabyung patients: A comparison with the progressive muscle relaxation technique in a pilot randomized controlled trial
    Hui-Yong Kwak, Eun-Ji Choi, Jong-Woo Kim, Hyo-Weon Suh, Sun-Yong Chung
    EXPLORE.2020; 16(3): 170.     CrossRef
  • Challenges to concordance: theories that explain variations in patient responses
    Julie Green, Rebecca Jester
    British Journal of Community Nursing.2019; 24(10): 466.     CrossRef
  • Challenges to concordance: theories that explain variations in patient responses
    Julie Green, Rebecca Jester
    Nursing and Residential Care.2019; 21(11): 626.     CrossRef
  • A qualitative study on physicians' perceptions of specialty characteristics
    Kwi Hwa Park, Soo-Koung Jun, Ie Byung Park
    Korean Journal of Medical Education.2016; 28(3): 269.     CrossRef
  • The Change of CPX Scores according to Repeated CPXs
    Yoon Hee Lee, Jae Hyun Park, Jin Kyung Ko, Hyo Bin Yoo
    Korean Journal of Medical Education.2011; 23(3): 193.     CrossRef
  • Comparison of Patient-Physician Interaction (PPI) Evaluation between Different Grade Medical Students
    Dae-hyun Kim, Hui-jung Yoon, Min-ji Lee, Ji-yon Ahn, Seun-jun Lee, Young-sung Suh
    Korean Journal of Medical Education.2010; 22(3): 169.     CrossRef
  • Correlation of Communication Skills for Emotional Empathy and Academic Achievement on Clinical Performance Examinations
    Seon Suk Jang, Ji Hyun Seo, Gyeong Jae Cho, Soon Chan Hong, Hyang Ok Woo
    Korean Journal of Medical Education.2010; 22(2): 121.     CrossRef
  • Medical Students' Attitudes Toward the Patient-Doctor Relationship
    Jaehyun Park
    Korean Journal of Medical Education.2007; 19(3): 215.     CrossRef
  • 6,441 View
  • 53 Download
  • Crossref
Teaching 'Breaking Bad News' Based on SPIKES Protocol during Family Medicine Clerkship
Su Hyun Kim, Youn Seon Choi, Young Mee Lee, Dae Gyeun Kim, Jeong A Kim
Korean J Med Educ 2006;18(1):55-63.
Published online April 30, 2006
DOI: https://doi.org/10.3946/kjme.2006.18.1.55
PURPOSE
We taught medical students how to break bad news to medical students using the SPIKES protocol and investigated its efficacy.
METHODS
After developing the program, we taught the 16 medical students doing their family medicine rotation. We surveyed their self-reported performance prior to the teaching and their satisfaction and change in confidence level after the teaching. Using standardized patients(SP), we also analyzed the difference in clinical performance between educated and non-educated groups.
RESULTS
Students were satisfied with the education program and 12 students showed increased confidence levels. However, there was no difference in clinical performance between eduated and non-educated group, even after categorization of the exam.
CONCLUSION
Self-confidence for delivering bad news increased but there was no evidence of improvement in clinical performance. Communication skills training should be repeatedly performed in each medical educational curriculum.

Citations

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  • The Public’s Response to Communication between a Terminal Cancer Patient and Physicians: A Qualitative Study of Three Sets of Online News Comments
    Song Yi Park, Kyung Hye Park
    Korean Medical Education Review.2022; 24(3): 240.     CrossRef
  • Views and experience of communication when receiving a serious mental health diagnosis: satisfaction levels, communication preferences, and acceptability of the SPIKES protocol
    Alyssa C. Milton, Barbara Mullan
    Journal of Mental Health.2017; 26(5): 395.     CrossRef
  • Delivering bad news to a patient: a survey of residents and fellows on attitude and awareness
    Hye Ran Lee, Seong Yoon Yi
    Korean Journal of Medical Education.2013; 25(4): 317.     CrossRef
  • Do Personal Characteristics Related to Breaking Bad News Influence Students' Communication Skills?
    Sun Ju Im, So Jung Yune, Sang Yeoup Lee, Hae Jin Jeong, Shin Young Kang, Bee Sung Kam, Hyung Gon Yoon, Hyun Ju Choi, Sun Hee Lee, Hae Gue Kim
    Korean Journal of Medical Education.2008; 20(3): 231.     CrossRef
  • 5,922 View
  • 60 Download
  • Crossref